Our Process
LJW specialises in delivering high-quality residential builds across a range of project types, including new homes, renovations, Class 2 works and remedial projects. We also take on a limited number of smaller works throughout the year. Our focus is on considered construction, clear communication and working closely with clients and design teams to deliver homes that are carefully resolved and built to last.
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Engaging a builder early is one of the most valuable decisions you can make. Before design is finalised, we can help shape your project in ways that save time and cost down the track.
Feasibility and Buildability
We review your brief, site and any preliminary design concepts to provide an honest assessment of what is achievable. This includes identifying site-specific challenges that will influence how the project is built and what it will cost.
Early Budget Guidance
Costs are discussed openly from the outset. We provide indicative guidance based on your brief, scope and site, giving you and your architect a realistic framework before detailed design begins.
Working with Your Architect
We are experienced in working alongside architects and designers. If you already have an architect, we are happy to be invited into the process at the appropriate stage. If not, we can recommend suitable practices based on your brief and budget.
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Once a contract is in place and approvals are confirmed, construction begins. Our experience, relationships and systems work together to deliver your project to a high standard.
Your Team
From day one, you will know who is working on your project. Your foreman leads the day-to-day work on site and is your primary point of contact throughout construction. They understand the detail of your project, your preferences and your expectations, and are committed to delivering the standard of work that LJW is known for. Our Director of Construction remains closely involved throughout the build, overseeing quality, program and the decisions that matter most to the outcome of your project.We work with a trusted group of subcontractors with whom we have built long-standing relationships. These are trades who share our values and our commitment to quality.
Communication
Clear, consistent communication is central to how we work. Progress updates are provided throughout construction, keeping you informed of milestones and any items requiring your input. We agree on a site meeting cadence with clients and architects at the outset — typically fortnightly — providing a regular opportunity to walk the project, discuss progress and resolve any questions in real time. Questions and concerns outside of those meetings are addressed promptly and directly. Where changes to scope arise, these are communicated clearly and documented.Program
We work to a detailed construction program that is shared with you and updated as the project progresses. Our focus is on doing the work right and managing the sequencing, trades and inspections that keep things on track. -
Handover marks the completion of construction and the transition of the home to you.
Final Inspection
Prior to handover, we conduct a thorough internal review of all completed works. Where your architect is engaged in contract administration, we coordinate their inspections as part of this process.
Practical Completion
At practical completion, we walk through the home together. This is your opportunity to review the finished work and raise any items for attention. Handover should reflect the quality of everything that came before it.
Documentation
At handover you will receive a comprehensive package covering operation and maintenance manuals for all installed systems and appliances, warranties and guarantees from relevant subcontractors and suppliers, and as-built information and certifications where applicable. All keys, access cards and security codes are handed over at this point.
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Our relationship with clients does not end at handover. We stand behind our work and are available to support you as you settle into your home.
Any defects are logged, documented and attended to promptly. We are also on hand to answer questions during the occupancy period, whether about how a system works or anything arising from the handover documentation.
Many of our clients return to us for subsequent projects and additions. The relationships we build are one of the most important parts of what we do.